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How It Works
Our psychics are just a phone call away!
Can a phone reading be as effective as an in-person reading?
There are many advantages to getting a psychic reading over the phone. Sometimes first-time customers worry that a phone call is not as effective as an in-person reading, but many times it's even better. Here's why...
1. A reading that is done over the phone assures the energy is "pure." During a phone call, the energy that the psychic is reading cannot be distorted or prejudiced by any distractions that the psychic might pick up on from the person being in the same room. For example, a distinctive necklace or a person's facial reactions could be a distraction.
2. Having a phone psychic at your disposal is much more convenient (and can be far less expensive) than having to make an appointment (sometimes months in advance), travel to where the psychic is, and pay for a full hour's reading (or more).
3. Phone readings allow each of our psychics to conduct their readings in a place of their choosing - one that best suits their working style. We have found that when a psychic is in their own environment, they tend to be most effective. This means accuracy for them, which translates to satisfaction and clarity for you!
4. Phone readings provide privacy and confidentiality that can enhance your comfort and openness and lead to a more effective reading.
5. Finally, as our Psychic Managers say, "Energy is energy. If a psychic has the ability to reach beyond this realm to the departed, as well as into past lives, a phone line will not present a problem for the truly gifted psychic."
You can create an account and make a purchase as a New Customer on our website. You can also call our Customer Service team to help you set up your account.
What are my package options?
If you are an existing customer, you can sign in to
Your Account and purchase a package online.
Do you have any specials?
We do have a birthday discount available in the month of your birthday. We also have a
Karma Rewards program you can join that allows you to earn points towards free readings. Members also are eligible for special offers on a regular basis.
What forms of payment do you accept?
We accept all major credit cards (Visa, Mastercard, American Express and Discover), debit cards, and PayPal. We will charge your credit card only for the amount you specify.
Can I use a friend or family member’s credit card?
We can only accept a credit card that is in your name.
How can I add to my account while I’m on a call?
It is best to add to your account before a call by using our phone system or by obtaining additional minutes online at that point. Time cannot be added to your account while your PIN is actually in use. You will also be given an option to purchase more time at the end of your call.
How much does a psychic reading cost?
For first time customers, we have rates as low as $1 a minute. Check out our great introductory offers for
New Customers. For existing customers, we have nine rates for our psychics: $4.00, $5.00, $6.50, $7.50, $8.50, $10.00, $13.00 and $15.00 per minute.
Do I have to use my introductory minutes, or any time I may purchase, all at once?
You do not have to use all of your time at once. Your minutes are good for one year. Your introductory minutes and future purchases can be used at any time, in any increments.
What is the average length of a psychic reading for most customers?
It depends on the number and complexity of the question(s), of course. We recommend you allow yourself at least 15-20 minutes, in order to have a satisfactory experience. Keep in mind that an answered question will often lead to new questions.
How long are my introductory minutes (or purchases) good for?
Accounts remain active and valid for a period of one year from the date of the last purchase transaction or psychic reading.
How do I speak to a psychic?
1. Call .
2. Enter your 14-digit PIN.
3. Wait for the prompt, relax - and speak with your psychic.
Can I choose the psychic I speak with?
Yes. When you call , you can discuss the type of reading or the topics you'd like to cover in your reading with our Customer Service team. Our helpful representatives can suggest a psychic (or two) who will best fit your needs.
Or, you can browse Psychics Online Now and their bios, to see which psychics are currently available right now.
New Customers who are using the introductory rate of $1/minute may choose from any of our $4.00 per minute psychics.
I'm having problems logging in.
Check again to make sure you entered the specific email address you gave us for your account, and your 14-digit PIN. If you are still having problems, please call our Customer Service team at .
What's the birthday discount?
During the month of your birthday, one purchase qualifies for a 10% discount. Simply call our Customer Service team at to assist you.
How do I sign up for my free horoscope and daily newsletter?
You can get personalized cosmic guidance emailed to you every day - It's FREE! Sign up now on our
Need help getting newsletters?
Try these tips to get your California Psychics email safely delivered into your inbox.
How do I write a testimonial for a psychic?
Write a Testimonial
for a psychic you've read with any time. We appreciate your feedback.
How do I join Karma Rewards?
You can simply go to the
Member Login page and hit the Join Now button on the Karma Rewards ad. You can also call our Customer Service team at to sign up.
How do I redeem Karma Rewards points?
You can redeem your Karma Rewards points when you log in to Your Account, or you can call our Customer Service team at to assist you.
Can I update my contact information?
You can call our Customer Service team at and change your contact information anytime.
I do not want to receive promotional or email mailings.
You can call our Customer Service team at anytime to request that you no longer receive emails or mailings from California Psychics. You can also go to the
Unsubscribe Page and remove yourself from the promotional email list.
How do I cancel my account?
This is not a subscription service, so there is no automatic billing that will occur. Your account will only be charged when you make a purchase. Otherwise, your account is available for you to use at your convenience.
Can you tell me more about California Psychics?
California Psychics® began by offering people just like you psychic expertise regarding love, relationships, finances, and self-awareness. Since the beginning our gifted psychics have successfully counseled individuals around the globe in all matters of love - and life! To speak to one of our more than 185 intuitive psychics, call us at
. If it's not the best psychic reading you've ever had, it's free!
How long have you been in business?
We've been doing this since 1995. Since then, our nearly 200 gifted psychics have counseled people around the world on love, family, career, and life! We measure our success by the quality of our psychics (only 2 in 100 pass our screening process) and the value of our service.
Why are your psychics the best?
At CaliforniaPsychics.com®, our motto is to provide you with "A positive guide to your future." We believe that you should come away from your reading feeling uplifted and empowered to conquer whatever the future may bring. How do we do this? By seeking out the most qualified and gifted psychics throughout the country. We ensure that all of our readers are caring and compassionate with a strong desire to help you by conducting continuous evaluations and monitoring customer feedback. We also have a first-rate Customer Service team available to you 24/7, which sets us above and beyond all other psychic services.
Are your psychics authentic?
Our psychics are handpicked by our Psychic Management Department, which screens and tests each one of them for accuracy, professionalism, compassion and the desire to help you. Only 2 in 100 who apply make it through our screening process.
A note on psychic accuracy
We strive to provide you with a positive experience! At California Psychics® we aim to provide you with a tailored, positive and uplifting experience on every call. We have several processes in place to ensure that we are hiring only top-notch psychics, and that they maintain a high level of service and accuracy throughout their tenure with us:
1. Our evaluation team rigorously tests each applicant for acute psychic ability, dedication to ethical standards, and customer care skills. If the applicant receives an excellent assessment, the information is then forwarded to the Psychic Management team for review. A Psychic Manager conducts an interview to establish that the Psychic not only has real gifts, but is professional, customer-oriented and friendly, and communicates clearly. We are very selective in this process, and the majority of applicants do not make it past this stage.
2. During a Psychic's first 90 days we closely monitor their performance to further ensure that they are upholding our high standards. Our Customer Service representatives get readings with all newly hired psychics so that we have immediate in-house feedback. (This quality control process continues throughout a psychic's time with California Psychics.)
3. As an additional quality check, each new customer is contacted by a California Psychics representative to make sure that their first reading was a positive experience.
4. Lastly, customers leave feedback for our psychics every day. You can read it online here: Psychic Testimonials.
5. If you are not satisfied with a reading, please contact our friendly Customer Service team at and they will gladly assist you.
How do you find your psychics?
While we seek out the most qualified and gifted psychics around the country, many of our psychics find us. Only 2 in every 100 psychics who apply are accepted into our service. Our focus is always on quality, and we are known within psychic circles as a company with heart, credibility and exceptional Customer Service.
All of our psychics have different styles and areas they specialize in. We encourage you to read the psychic bios and testimonials to see who you might best connect with. You can also call our Customer Service team at and ask for their help and recommendations.
How do I know if I connect with a psychic?
You know when you connect with a psychic when you feel comfortable speaking with and being open with them. This is essential to a good reading, because if you are not comfortable with the person on the other line you may not be as open to the information that is being presented to you. In some cases, this may affect the level on which the psychic is able to connect with you.
How accurate are your psychics?
Only 2 in 100 psychics who apply make it through our screening process. Our Psychic Managers screen and test the skills of each psychic prior to hiring them. Every psychic is tested for accuracy, professionalism, compassion and the desire to help you. And we constantly seek out customer feedback, checking back with you and each new customer after their first reading.
What kind of questions can your psychics answer?
Our psychics take what they do very seriously. They specialize in topics ranging from love, sex and relationships to money and career, and even past lives. Some connect with spirit guides and guardians for information.
Please keep in mind that our service is for entertainment purposes only. Our psychics make every effort to provide you with helpful advice. However, this information should not be used in the place of any recommendations by medical professionals or other professional counselors. Our psychics cannot answer health-related questions. Also legal or lottery-type questions are strongly discouraged.
What happens if psychics give me different answers?
Each individual psychic will connect with you on a different level. Depending on which tools or abilities they use to tap into your energy, they may uncover different aspects - or different points of view - on your situation. Since readings rely on energy, your readings may vary depending on your mood, state of mind, current thoughts, stress level or comfort, your surroundings, or any preconceived notions or emotional blocks that you may have in your unconscious. This applies to people you may be asking about in your reading as well.
The most enlightening psychic readings tend to come from speaking with a psychic you trust. You will want to make sure that you select a psychic whose reading style is in line with your personal preference (straightforward, compassionate, or inspirational). Building a good rapport with that reader is crucial.
Why didn’t my prediction come true?
Be aware that knowledge changes outcomes. Also, due to free will, the timing of many things can change. If a psychic sees a particular date, anything you do after talking to that psychic can still change your fate. A simple shift in your thought can change the outcome of any situation. A change in any of the parties involved (thoughts or actions) may change the outcome of a situation. Since we are unable to control other people's thoughts and actions, a psychic may only be able to base a prediction on your current state of affairs and state of mind. Predictions are based on an assessment of the energy around your situation.
What happens if multiple psychics say the same thing and all are wrong?
You will not want to "overdo" your readings, or have too many in one day - especially with different psychics. Some psychics may tend toward more general guidance, while others may present more specific information. Different psychics tune into different aspects of your personality and energy. One psychic reading can influence another. If you read with multiple psychics, the current psychic can pick up on the energy from those previous readings. Some psychics suggest that you picture a large book over the previous information from your other readings so that that information doesn't influence your current reading.
Is the psychic good with timing?
Some psychics will give you excellent ideas about time frames, but others may either decline to make predictions or let you know that timing isn't one of their specialties. This is specific to each psychic. For those whose strengths lie in the arena of predictions, their individual talents and styles affect their readings. Specifically, Psychic Astrologers tend to provide the most accurate timelines, as they base their predictions on your natal chart.
What if a psychic keeps changing their timeline?
It's important to keep in mind that your psychic is basing their predictions and timelines on your current state. The Universe is constantly changing, and everything changes based on the circumstances around you. A reading isn't an exact science, but rather a prediction of how things are going based on the information the psychic is able to pick up on at the time of your reading.
However, if you feel that a reader is only telling you what you want to hear and not providing you with honest information, please let us know. Also, sometimes you may not feel a connection with a particular psychic. If this is the case, please be kind and let the psychic know.
Where are your psychics located?
Although California Psychics is based in Los Angeles, California, your calls are connected (through our phone system) to our psychics all over North America. This way, with just one phone call, you can talk to the best psychics in the country!
I'm a psychic, how can I apply?
If you would like to apply to be a psychic for California Psychics, click here:
What are Psychic Styles?
Do you like compassionate, inspirational or straightforward readings? Our psychics are here to help you in the type of style you feel most comfortable with. You can review each psychic's "style" on their individual bio pages.
What are Psychic Abilities?
Each psychic has a unique way of giving a reading. Depending on what subject you want to explore, they may use specific gifts or tools to give you their best answers. You can review each psychic's strongest abilities on their individual bio pages.
What are Psychic Tools?
Do you like Tarot card readings, or do you need your astrological chart interpreted? Some California Psychics use different psychic tools, including cards, to enhance their readings. You can review what "tools" each psychic uses on their individual bio pages. Please note that some psychics do not use tools.
Do you have a Psychic Dictionary?
Yes, when you see a term on our website that you are not familiar with (like Clairvoyant or Empath), you can look it up in our online Psychic Dictionary.
You'll find lots of interesting information there, as well as terms related to psychics and spirituality.
What is a callback?
A callback is a service that allows you to be placed on a psychic's waiting list to be called back in the order the requests are submitted. Once the psychic logs on, and you are next in line, our telephone system will connect you with the psychic.
How do callbacks work?
When the psychic you chose logs on, an outbound call is systematically made to the first customer on the callback waiting list. An automated voice response system will prompt you to enter the last four digits of your personal identification number (PIN). Once the last four digits of the PIN number are entered, a second phone call is systematically routed to the psychic. A third phone line merges you and the psychic, completing the callback process. Don't worry- your minutes won't begin until after you connect with your psychic.
How do I schedule a callback?
You can easily schedule a callback with a psychic online or by calling our Customer Service team at . (International customers can reach Customer Service by dialing 001.323.960.1597) You can set up a callback 24 hours a day, 7 days a week - as long as there is room in that psychic's waiting list. To schedule a callback online, you can:
If you are a new customer, follow the steps on the left starting with Step 1.
If you are an existing customer, you can go to the "Talk to psychic" box.
In both cases, when following the process, click on the "Get Callback" button, enter your phone number and the amount of time you are willing to wait - as well as the minimum amount of time you'd like to speak to the psychic.
Wait for your callback and speak to the psychic.
Can I check the status of my callback?
Sure! You can check the status of your callback simply by logging into Your Account. Once logged in, go to the schedule tab of the psychic you scheduled a callback with. See "View the Current Waiting List," which will display your place in line, along with a breakdown of the estimated number of minutes each caller ahead of you has. You can also call our Customer Service team at , and they will help you.
My wait time has exceeded the estimated time. Why haven't I gotten my callback yet?
Estimated wait times are based on historical data related to the customers ahead of you in line, so the actual call times can vary. Also, sometimes a customer in line before you will add additional time, which changes the original wait time estimate. If your callback window has been exceeded and you would still like to speak to a particular psychic, you might attempt to add yourself to the callback list again. You can also call our Customer Service team at to help you get back in the callback queue.
I got a callback, but the call never connected to my psychic.
If your callback did not connect properly, give our Customer Service team a call at , and we can look into it for you. If possible, put yourself back in the callback queue.
What if the callback list is full?
Room in the callback list (queue) becomes available as the psychic conducts their readings and gets through their queue. You can add yourself when room becomes available and choose the maximum 48 hours for your callback window. Please note, the maximum number of people that can wait in the callback line is 6. If you would like help with this, please call our Customer Service team at .
How do I schedule an appointment?
You can easily schedule an appointment with a psychic online, or by calling our Customer Service team at . (International customers can reach Customer Service by dialing 001.323.960.1597.) To schedule an appointment online, you can do it three different ways:
Psychic Detail Page: Go to a psychic's detail page and click on the schedule tab, where you will find available appointments listed.
"Talk!" Button: Simply click on the "Talk!" button (next to the psychic's photo) and you will be taken to the Psychic's detail page, where you will see a box that reads "Appointments".
Make an Appointment: Select your preferred time for an appointment, and follow the steps, either entering the phone number where you'd like to receive the call - or by choosing to call in at your appointment time.
You can schedule appointments up to 7 days in advance, but they must be made at least two hours in advance. All appointments are scheduled for the top of the hour. Appointments are limited to 58 minutes in length if there is another appointment scheduled after yours.
Please note: To schedule and keep an appointment, you must have a minimum PIN balance of 20 minutes, or the dollar-value equivalent.
How much money do I need in my account to schedule an appointment?
To schedule and keep an appointment, you must have a minimum PIN balance of 20 minutes or the dollar value equivalent for your chosen psychic.
I'm calling from outside the United States or Canada. What do I do?
Here's how to reach us if you are in the following countries:
Can I set up a callback if I'm calling outside the United States or Canada?
Yes, international customers may now set up Callbacks. Simply click a psychic's CALLBACK button, select country, and submit the request. If you experience trouble setting up a Callback, please contact Customer Care.
I'm calling from another country besides Australia, Denmark, India, New Zealand, Japan, Singapore or the United Kingdom.
If you are outside of Australia, Denmark, India, New Zealand, Japan, Singapore or the United Kingdom please call 1.323.960.1597 and speak with a friendly Customer Service Representative. For details on how to call the United States from your country, visit:
We’re here for you 24/7
All of your questions are important to us! That's why we surveyed our Customer Service team to compile the top questions you have about CaliforniaPsychics.com. Now you can easily search our Help pages by subcategory, terms or questions. Simply type in your question or phrase (by subcategory) below.
If you still have questions, please call our Customer Service team anytime at . (International customers can reach Customer Service by dialing 001.323.960.1597.) You can also email your questions to
firstname.lastname@example.org. Be assured we're here for you, 24/7.
How can a Customer Service representative help me?
Our representatives are available 24 hours a day, every day of the year, to help you with any questions you may have about CaliforniaPsychics.com. Just call .
Can a representative recommend a psychic?
Our representatives frequently get readings with our psychics and can also access detailed information about our psychics. They can ask you what you're looking for and make recommendations based on their experience as well as the latest available information.
I need help figuring out psychic schedules.
A Psychic's schedule can be found on their details page. Sometimes, a psychic's schedule will change so if you need verification; contact a Customer Service representative at .
What if I am not happy with the service?
If you do not like the psychic you have chosen for any reason, hang up within the first couple of minutes of your conversation, and you will be able to choose another psychic from our available psychics. Just call and let a representative help connect you to your desired psychic.
If you are a first-time caller and you are dissatisfied with your psychic reading, you may request a refund and we will gladly refund your charges. However, we reserve the right to block you from using our service in the future. If you're ever dissatisfied with your California Psychics experience, please call our Customer Care Team at - or send us an email to
email@example.com. Remember, we don't guarantee that our psychics' predictions will come true, but we do our best to ensure that you will enjoy the reading. All calls to our customer care team may be monitored for quality assurance. Your privacy is protected, and all information is kept confidential. Psychic readings are never monitored or recorded.
How do I find out which psychics are working right now?
You can find available psychics on our Psychics Online Now page, or call our Customer Service team at .
How can I find out when a psychic is scheduled to work?
If they are not scheduled to work, can you contact them to be available?
If you go to a psychic's details page, you can click on the schedule tab and view their schedule. If you have further questions, you can call our Customer Service team at .
How do I find out who the best psychics are?
You can go to our Psychic Selector and compare styles, tools and feedback from other customers to see which psychics might be best for you. It's a personal decision. Discover psychics who are similar to those you've already enjoyed readings with. We encourage you to keep your own private psychic reading journal so that you can always reference past readings. You can also discuss your needs with our Customer Service team at . To better assist you in finding the right psychic, they frequently have readings with various psychics.